Supporting Parents of Children with SEND ( Published: 23/04/2020)

One Education have created a helpline for parents/carers of children and young people with Special Educational Needs and Disabilities (SEND) and for Early Help professionals within the Manchester local authority.

Educational Psychology Helpline

Phone: 0161 276 0118

Available: Monday – Friday, 1.00pm – 3.00pm


This service offers a problem-solving phone conversation relating to educating your child/young person at home and responding to issues relating to learning, behaviour, anxiety and mental health needs. For example:

  • Are you feeling unsure of how to teach your child at home?
  • Are you finding it difficult to teach what is expected?
  • Is it difficult to help your child stay calm or get them to co-operate?
  • Are you concerned that you don’t have the right equipment or resources?

These are particularly difficult times for parents/carers of children and young people with special needs and disabilities. This helpline is available to talk through difficulties you may be facing.

Quality Marks, Awards & Affiliations

We strive for excellence and are very proud of our achievements and affiliations.

If you believe something is missing or should be removed from the list below, please let us know.

Confederation of School Trusts logo Eco-Schools Bronze Award 2020 logo Leading Parent Partnership Award 2019-2022 logo Stonewall School Champions logo The Quality in Careers Standard logo Educate and Celebrate logo Manchester United Foundation logo Cyber Essentials logo Schoolastic logo The Schools Cooperative Society logo Values-based Education logo GCSEPod logo SSAT Educational Outcomes Awards 2016 logo Music Mark School 2020-21